Support Category: User Account | Locked Specialist Notes: We do have access to unlock users' accounts. Standard Response: I apologize th...

Support Category: User Account | Account Info Update Request Specialist Notes: Users have the ability to update their account information. If they a...

Support Category: User Account | Inactive Account Specialist Notes: IMPORTANT! Previously, we were asked to reactivate user accounts if they we...

Support Category: User Account | Pending Specialist Notes: After a user completes the self-registration process, their account is routed to the CURE...

Support Category: Account Creation Inquiry Specialist Notes:   NCUA CURE allows users to register for an account. Use this SR to guide them to the reg...

Support Category: Admin Assistance Specialist Notes: If a Credit Union Administrator contacts us with questions related to Admin LMS permissions (f...