Account Related

Incorrect/Missing/Update Account Info | Resolved
Support Category: Account Related >> Account Info Update Request Specialist Notes: Users have the ability to update their account information...
Tue, 14 Apr, 2026 at 7:19 AM
No Account | More Information Needed
Support Category: Account Related >> No Account Specialist Notes: If you are unable to locate an account, gather more information to verify b...
Tue, 14 Apr, 2026 at 7:19 AM
No Account
Support Category: Account Related >> No Account Specialist Notes: Check the LMS thoroughly before providing this SR. Standard Response: ...
Tue, 19 May, 2026 at 10:05 AM
Inactive Account
Support Category: Account Related>> Inactive Account Specialist Notes: IMPORTANT! Previously, we were asked to reactivate user accounts ...
Tue, 14 Apr, 2026 at 7:20 AM
Inactive Account | Escalation to Admins
Support Category: Account Related | Inactive Account Specialist Notes: We are no longer reactivating NCUA CURE accounts. Instead, the Admins asked ...
Tue, 14 Apr, 2026 at 7:20 AM