| Support Category: Account Related >> No Account |
| Specialist Notes: |
If you are unable to locate an account, gather more information to verify before providing the link to register for an account. Users may use a different email address, or their account has not moved over from their previous LMS.
| Standard Response: |
Thank you for contacting End-User Support!
Unfortunately, we were unable to locate an account for you.
To confirm if an account exists in the NCUA CURE LMS, kindly provide the following information:
1. Which email address did you use to access your NCUA CURE account?
2. What credit union name did you use when creating your account?
3. Are you an employee or a volunteer?
Looking forward to your response and assisting you further!
Sincerely,