Support Category: Account Related | Inactive Account


Specialist Notes:


We are no longer reactivating NCUA CURE accounts. Instead, the Admins asked that we gather information and escalate it to them. Please use the SR below to escalate it to the Admins.


Standard Response:


Hello NCUA CURE Administrators,

 

While assisting the below user, we noticed their account was inactive. Could you please assist with reactivating the account?

 

Requestor Name:

Requestor Email Address:

 

Issue: Inactive Account

Request: Account Reactivation 

 

Additional Information: 


1. First and Last Name:

2. Email Address:

3. Are you an Employee or a Volunteer?:

4. Division:

5. Credit Union Name:

 

Please advise - thank you in advance and have a pleasant day!