Support Category: Course Related >> Course Completion Issue


Specialist Notes:


Standard Response:

 

Thank you for your patience while we provide an update. 

 

NCUA Administrators have successfully moved the course "[COURSE NAME]" to completion. If the course has a certificate associated with it, you will be able to find your certificate by doing the following:

 

1. Hover your cursor over the 'Learning' tab from the LAMP Welcome Page (to show the drop-down).

2. A drop-down will appear - click on 'Transcript'.

3. On your transcript page, click on the ACTIVE button and then click on COMPLETED

4. A list of your completed courses will appear.

5. Locate the course and then click on the course title, which will then take you to the course's details page

6. Look for CERTIFICATE and you will see blue text saying PRINT CERTIFICATE

 

Should you need further assistance with any other issue/inquiry/request, please don't hesitate to contact us. 

 

Have a great day!

 

Regards,